BML Temporarily Suspends Payroll and Bulk Transfers via Online Platforms

The Bank of Maldives (BML) has announced a temporary suspension of payroll and bulk transfer services through its internet banking and online Favara systems.

In a statement posted on X, the bank confirmed that it will continue to accept bulk and payroll payment requests via email for the time being.

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We have temporarily stopped instant processing of payroll and bulk transfers via BML Internet Banking as well as bulk transfers via Favara.

We will continue to accept bulk and payroll processing requests sent via email to payroll@bml.com.mv— Bank of Maldives (@bankofmaldives) August 3, 2024

This decision follows service disruptions on Thursday, attributed to a change in the bulk payments processing system, which resulted in some accounts being accidentally credited. BML described the incident as an “isolated” case caused by human error. The erroneous payments were subsequently reversed.

The bank has not provided a specific timeline for the resumption of normal services through its digital platforms.