DNR to Launch New Online Portal for Identity Card Requests

The Department of National Registration (DNR) has announced the forthcoming launch of a new online portal designed to streamline the process for island residents to submit identity card requests through their respective island councils. 

The portal is set to go live on 18th July, with final preparations nearing completion.

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Deputy Minister of Homeland Security and Technology, Ahmed Aly, detailed the initiative in an interview with PSM News. Aly explained that prior to the COVID-19 pandemic, island councils played a role in assisting with ID card requests, but this service was discontinued. 

Although the previous government had moved the ID card application and renewal process online, a lack of engagement from the councils created difficulties for residents in obtaining or renewing their ID cards.

In response, the DNR has developed the new online platform to simplify the ID card issuance process for residents. Aly confirmed the portal’s launch date and announced a special training program for all island councils scheduled for 19th and 20th July. This training aims to ensure that councils are well-equipped to assist residents with the new system.

Aly also highlighted the challenges faced when the previous administration left the DNR solely responsible for issuing ID cards, resulting in a backlog of over 3,000 pending ID cards when the current administration took office. These ID cards have since been issued, and the DNR currently processes requests through its website.

The new portal is expected to enhance the efficiency and accessibility of ID card services for island residents by leveraging local council support to facilitate the process.